TV to Projector drawing

Here is a paint digital drawing of a setup, You have your cable coord from the wall, Attached to a coaxial to firewire converter then a laptop hooked up to a projector via VGA to hdmi cable.

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Guide to creating an online help desk IT company.

This guide would be protected under the Attribution-NonCommercial-NoDerivs CC

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Here is a list of my competitors

·         http://www.connectwise.com/landings/quick-tour/help-desk/1/?source=CW-PPC-Google-CANHD-011013&utm_source=google&utm_medium=cpc&utm_term=php%20helpdesk&gclid=CLKctdezmLYCFYx_QgodS3sAGA

·         http://www.zendesk.com/?utm_source=google&utm_medium=search-paid&utm_term=support%2Bdesk%2Bsoftware&utm_campaign=AMS-US-CA&gclid=CJOVjNi0mLYCFQxxQgodpgkAYQ

·         http://freshdesk.com/

·         https://www.zoho.com/support/

·         https://cw.halogensoftware.com/halogensoftware/loadJobPostingDetails.do?jobPostingID=101480&source=jobList

Day 32

Ok so today things got a bit interesting, We are getting into networks and hub/switches.
I find networking really fascinating.
Ok so we started out with network models
peer-to-peer networks
Web-based networks
client/server networks

We are all familiar with all 3 types a main example of Peer-to-peer would be Piratebay.com for file sharing.

The class moved on to doing some security work, involving password and account protocols and procedures. One of the cool facts we learnt was involving encryption and the Tool called EFS, It is what in common professional use today for encrypting files.

-Mark Bartlett

Day 31

Ok so today the most difficult part of the day was messing around with access and creating relationships that worked correctly, and when all was said and done, you could enter some information into a form and it would change the information in the database. We made the table involving our class PCs that we are working on in class.

In regards to the rest of class we took alot of notes on trouble shooting, boot errors and command prompt mainly focusing on those areas. A side note, We had to learn about the 3 safe modes and what the pros and cons are of the 3 options.

-Mark Bartlett

day 30

day 30

Today we learnt all about access and all the great stuff like macbooks and ultra books, and how IEEE 1934 is used by apple.
It was a half day, So I do not have much to post about as I have alot of homework to do today, Me and one of my project team are working on google drive at the moment, I will keep you posted tomorrow about class.
Here is a checklist of software upgrades if you do not already own them
<iframe src="https://docs.google.com/document/d/15A_T55YHARVeHemqvjUKCpW460BFTW-5gIlyEFkGw8c/pub?embedded=true"></iframe>
-Mark Bartlett

day 27

Well...I still have a terrible flu(Norwalk) and it is crap!
Anyways I pulled through another day, Today we learnt about excel in our IC3 book, and went in depth on spread sheets in regards to budgets, Also dabbled in formulas which make life ten fold easier.
We then went into recovery operations for xp and vista/windows 7.

I have to cut this short, as My stomach is literally KILLING me
God save the queen!
-Mark Bartlett

Day 25

I have not posted lately as I had the flu, But let me get started.        Feb/27/2013

Today was actually a great day, We started out by working in the "box". We had previously wiped and installed a windows O/S on a pc that needed repair in class, I had to learn how to mount a ISO image(the o/s) and then put the image onto a flash drive, as a NTFS file, But the NTFS file did not computer. So I used fat32, Anyways I  partitioned a pc, and then loaded a O/S onto the computer. Only to find out when I came back to class, Some peer fiddled with my computer, But it is my fault because I left the dang thing open.

Anyways so to continue, This morning we took some more pcs that needed wiping and installments, and did what we do best, or worst depending on whom you are speaking of (I may be the worst ;)  I had a fairly rudimentary job as my PC was wiped , So I had to swap some files from my teachers laptop, and put them on my flash drive, Then moving them onto My own laptop and installing a windows file to put the windows 7 starter edition onto my flash drive, the said operation probably took about half an hour, After all this was said and done it worked like it was no ones business and installed no problem. So Lunch was aten, snacks were had. 

We moved onto some IC3 "stuff" lol I will refer to ic3 subject as stuff. So we learnt what the ribbons and tabs did in certain micro soft office programs.

We also learn't the proper steps to installing and updating a O/S even though we did this already, The review was good just to keep the said process fresh and embedded in our brain.

We then did a IC3 quiz online I scored 80% Only to do utterly terrible on the A+ test of the day.

Anyways Ladies and Gent's I will be logging off. 

oh yeah, I have a server I will be setting up this saturday, I will keep you all posted!

-Mark Bartlett